Epic Europe



The history of hospitality in Zermatt runs deep, and with so many classic Belle Epoque hotels and renowned restaurants, it is hard to make a mark. Enter Heinz Julen - local artist, designer, architect, and hotelier who has set the standard for alpine modernity, by mixing surprising elements of old and new amongst his own furniture designs and artwork.


Heinz, a descendant of one of the original families of Zermatt has created a unique hotel in the center of the village, that bears his signature style in every element, each piece of furniture has been hand-made in his Zermatt studio, and his artwork adorns the walls. The six cube lofts are for design enthusiasts, while the elegant deluxe double rooms and the cozy double rooms allow for wonderful relaxation in a slightly more “typical” configuration.


In the same complex you will find the “Vernissage”: Cinema, theatre, bar, nightclub and art gallery, the multi-functioning hub of Heinz’s empire.


SPA & WELLNESS: “A different kind of spa”, seven pavilions, each representing a day in the Earth’s creation: a darkened steam room with pulsating light for Day One (“let there be light”), a soaking tub with Dead Sea salt–treated water and the sounds of dolphins and birds for Day Five’s conjuring of fish and fowl. Recently awarded Architectural Digest’s best-designed spas around the world.


FOOD & DRINK: “After Seven” (winter only) cuisine is made up of a creative mix of local and cosmopolitan, sometimes inspired by an exotic side, but always fresh from the market and in season. This cuisine is marked by the original touch of Ivo Adam, chef and director of the Group Seven at Ascona. The open kitchen is the fine dining restaurant’s centerpiece that is filled with a personalized charm.

“Cinedinner” by Ivo Adam, a special dining experience while watching a movie in the Vernissage. A movie entrance, a homemade aperitif, and a three-course menu are included (menu changes weekly).


LOCATION: The Backstage is located in the center of Zermatt, on the Hoffmattstrasse. Walking distance to all shops, restaurants and ski bus.




  • 4* Zermatt Spa Hotel
  • Recently awarded Architectural Digest on of the “Best designed Spas Around the World”
  • Michelin starred dining from Chef Ivo Adam at Restaurant
  • Vernissage”: Cinema, theatre, bar, night club and art gallery, the multifunctioning hub of Heinz’s empire
  • Discover the latest pieces of furniture in Heinz Julen's shop, adjacent to the hotel, and commission a custom piece to take home
  • Central Zermatt location, easy walking distance to shops, restaurants, ski lifts and ski bus
Backstage Hotel 4*+


Destination: zermatt
Experience options in: Zermatt


Epic Europe is a luxury experiential adventure travel operator based in the Swiss Alps.

Epic Europe specializes in private bespoke itineraries for small groups. Experiencing the best of each region, from interacting with the local people and enjoying authentic regional food and wine, as well as time-honored traditions and festivals, to recreating in the alpine landscape, and truly understanding why the Alps are the birthplace of adventure travel. From custom ski, hiking, or cycling trips to building in city tours, cultural itineraries, or gastronomic discovery, these award-winning, multi-dimensional trips are tailored to our clients' wishes every time, and are not packaged tours. From Switzerland, Italy, and France's Alps, to world-class cultural cities and larger towns, Epic Europe can design a tailored adventure that fulfills your every need. 

  • “The team at Epic Europe created the most incredible trip for us, where everything came together seamlessly, and we never had to think about what came next - it just magically happened as if it was meant to be. That takes real talent, and they make it look easy." - B.N., WY USA
  • "Epic Europe has coordinated several corporate events for us over the past 5 years, and I cannot imagine a more professional operation to handle all of the details. From a team-building event for 50 people in a 17th-century castle atop a mountain pass, to marketing conferences and catalog shoots, their knowledge of the best locations in the Alps is second-to-none, and they are as good as it gets at being creative." - E.P., Lugano CH
  • "A day of heliskiing in Italy culminated with a sunset run off the Breuil saddle of the Matterhorn - one of the most thrilling runs of my life - and we left our tracks in a place where they remained for a week afterward, reminding us of the best day of skiing in our life!" - WG, CT USA
  • "Our family spent last Christmas in Zermatt on a bespoke Epic Europe ski trip. The special thought and care that they put into our holiday made it our best yet." - L.M.; CA USA
  • "Epic Europe's custom road biking trip that they put together for my buddy's bachelor party was great - the right combination of killer rides, great hotels, and outstanding restaurants. Great guides, and overall a perfect trip." - A.S., London UK
  • "I would have to say that Verbier and Zermatt might be the best places I have ever ridden a mountain bike, and I couldn't imagine going without the help of Epic Europe's guides. It was a dream trip for sure." - B.S., PA USA
  • "I have done trips in the Alps and surrounding regions with Epic Europe for the past 4 years, and every one has been unique and surpassed the last. The experiences that they deliver due to their personal relationships are a window into the real life in these incredible locations, and they share these friendships with us." - K.B., CT USA
  • "Hiking in the Alps has always been on my bucket list, but I wasn't sure that a typical trip was my style. Epic Europe designed a custom route for our group, staying in the best little inns and hotels, and we felt like we had the trails to ourselves. I will come back again and again to explore new trails with their guides every year that I can!" - R.B., NY USA


Would you like more information, or to have us create a tailored trip for you? We would be glad to begin the design process for your ultimate experience in the Alps. 

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