Epic Europe



Europe’s highest luxury hotel, the Riffelalp Resort is a secluded escape located at more than 2200 meters, far removed from the hustle and bustle of everyday life. Despite its isolated location, there is no lack of luxury and comfort. It is truly a 5-star hotel. The attentive staff discretely attends to your every need, assisting with everything from on-site ski rental to arranging for ski instructors and special events in the Riffelalp chapel.


Originally built by Zermatt’s pioneering hotelier Alexander Seiler and opened in 1884, it was known as the Riffelalp Grand Hotel. A fire destroyed the original historic building in 1961, and was rebuilt connecting the two annexes and opened as it is today in 1988. The interior is decorated with old wood and warm colors, giving the feeling of an oversized mountain chalet, complete with heated outdoor swimming pool, spa and 3 restaurants.


SPA & WELLNESS: “St. Trop-Alp” Europe’s highest wellness center includes an indoor/outdoor swimming pool, jacuzzi, steam room and saline grotto, as well as a full range of massage treatments are available.


RESTAURANTS AND BAR: “Restaurant Alexandre” serves Inspired French haute cuisine. Walliser-Keller: Regional cuisine from the open fire, fondue, raclette and meat dishes cooked on a hot stone. “Al Bosco” serves casual Italian and pizzas. Vinothek: wine bar and tasting room.


LOCATION: Gornergrat Plateau, 600 meters above Zermatt, accessed only by hiking trails, ski pistes or cog railway (20 minutes from Zermatt).




  • Located at 2200 meters, and accesses only via skis, by foot, or Gornergrat train
  • One of the only true ski-in-ski-out properties in Zermatt
  • Europe’s highest outdoor pool (heated to 35°C / 95°F) offers an unsurpassed view of the Matterhorn, includes 7 water-jet recliners, 6 water-jet seats and various water jets mounted on the side of the pool.
  • Since 1884, the original high-mountain escape of high society and celebrities
  • Mark Twain Lounge, a slope side sun terrace with large comfortable couches serves a relaxing lunch
  • Luxury 5 star Zermatt mountain hotel
Riffelalp Resort 5*


Destination: zermatt
Experience options in: Zermatt


Epic Europe is a luxury experiential adventure travel operator based in the Swiss Alps.

Epic Europe specializes in private bespoke itineraries for small groups. Experiencing the best of each region, from interacting with the local people and enjoying authentic regional food and wine, as well as time-honored traditions and festivals, to recreating in the alpine landscape, and truly understanding why the Alps are the birthplace of adventure travel. From custom ski, hiking, or cycling trips to building in city tours, cultural itineraries, or gastronomic discovery, these award-winning, multi-dimensional trips are tailored to our clients' wishes every time, and are not packaged tours. From Switzerland, Italy, and France's Alps, to world-class cultural cities and larger towns, Epic Europe can design a tailored adventure that fulfills your every need. 

  • "Epic Europe has coordinated several corporate events for us over the past 5 years, and I cannot imagine a more professional operation to handle all of the details. From a team-building event for 50 people in a 17th-century castle atop a mountain pass, to marketing conferences and catalog shoots, their knowledge of the best locations in the Alps is second-to-none, and they are as good as it gets at being creative." - E.P., Lugano CH
  • "I have done trips in the Alps and surrounding regions with Epic Europe for the past 4 years, and every one has been unique and surpassed the last. The experiences that they deliver due to their personal relationships are a window into the real life in these incredible locations, and they share these friendships with us." - K.B., CT USA
  • “The team at Epic Europe created the most incredible trip for us, where everything came together seamlessly, and we never had to think about what came next - it just magically happened as if it was meant to be. That takes real talent, and they make it look easy." - B.N., WY USA
  • "A day of heliskiing in Italy culminated with a sunset run off the Breuil saddle of the Matterhorn - one of the most thrilling runs of my life - and we left our tracks in a place where they remained for a week afterward, reminding us of the best day of skiing in our life!" - WG, CT USA
  • "Epic Europe's custom road biking trip that they put together for my buddy's bachelor party was great - the right combination of killer rides, great hotels, and outstanding restaurants. Great guides, and overall a perfect trip." - A.S., London UK
  • "Our family spent last Christmas in Zermatt on a bespoke Epic Europe ski trip. The special thought and care that they put into our holiday made it our best yet." - L.M.; CA USA
  • "I would have to say that Verbier and Zermatt might be the best places I have ever ridden a mountain bike, and I couldn't imagine going without the help of Epic Europe's guides. It was a dream trip for sure." - B.S., PA USA
  • "Hiking in the Alps has always been on my bucket list, but I wasn't sure that a typical trip was my style. Epic Europe designed a custom route for our group, staying in the best little inns and hotels, and we felt like we had the trails to ourselves. I will come back again and again to explore new trails with their guides every year that I can!" - R.B., NY USA


Would you like more information, or to have us create a tailored trip for you? We would be glad to begin the design process for your ultimate experience in the Alps. 

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